what you might want to know

We are located in a hidden valley, and you might want to know a few things before you get here.

We might not be available on phone or email during the day, but if you send a WhatsApp message we will get back to you as soon as possible. Here is a list of frequently asked questions and our replies to them. Click on the + next to the question to read the answers. 

Itinerary

Do you allow day visitors?

only with prior booking

Opportunities to Experience the Retreat at Waterfall Valley:

We offer intimate experiences for guests looking to enjoy the natural beauty of our location:

  • Hike & Breakfast – For 2 to 12 guests. A 5 km guided walk followed by breakfast on the terrace. R495 per person.

  • Walk to Workshop Morning – A 5 km walk followed by a hands-on workshop making marzipan with fynbos flavours. R790 per person.
    We would be delighted to assist with your booking or provide further details.

For a group meal we offer breakfast or lunch on the terrace. Pre book your table by WhatsApp 067 785 0855

Can we take photos at the Waterfall ?

there are different options for foto sessions

Guests that are staying at the hotel can take photos where ever they like as long as it does not interfere with other guests or the operations on the farm or at the hotel. However there are a few terms and conditions that need to be observed. Please download the PDF for the different options available to use Waterfall Valley as a location for your photo shoot. 

Can we use the pool ?

...

only resident guests are allowed to use the pool

Is it still called Cascade Country Manor ?

Thank you for asking

We have been operating under the name Cascade Manor and Cascade Country Manor for over  15 years. It is a brand that has become synonymous with the romantic leisure destination and function venue that we have run. It was time to re-inventing ourselves and our hospitality style has moved from luxury leisure to a more holistic comfort approach. Our new trading name for the hotel is 'The Retreat'. The Spa is called 'Olive Valley Spa', and we also added activities under the name 'Olive Valley Walks'. The company name remains Cascade Manor and the property or the hotel has not been sold.  

Do you host weddings?

yes, subject to your decorators sustainability plan

After many wonderful years of hosting weddings under the name Cascade Manor, we have rebranded as Retreat at Waterfall Valley, embracing a vision that celebrates nature and sustainability.

We now welcome only small-scale weddings designed for couples who value an environmentally conscious approach. To host your celebration with us, your wedding coordinator will need to provide a comprehensive sustainability plan covering:

  • Logistics and transportation
  • Food and décor choices
  • Waste control and clean-up after the event

Once your plan is approved, you may propose your preferred wedding date.

Please note:

  • A booking of 15 guesthouse rooms is required for all weddings.
  • Our venue is outdoor only. Indoor use is available only for weddings with 30 guests or fewer.

Celebrate your love in harmony with the natural beauty of Waterfall Valley — where every detail supports a lighter footprint on the earth.

The venue is offered as is (this is important as it is a working farm and the venue and area looks different according to the season) and the service providers can dress up and arrange as they see fit, provided that what they offer is sustainable in a remote, natural setting. For more information and details on having your wedding at Waterfall Valley you can email mywedding@waterfallvalley.online

How is the road?

Good

We have 2.8km’s of gravel road that separates us from civilisation. We reckoned that you breathe, take it slow and leave the worries of the city behind you when you turn off Swawelstert Road. You can comfortably drive the road in a normal 2x2 car. We even had some very low sports cars drive up. In Winter it used to get slippery, but thanks to excellent work by our local municipality, we can now park the tractors and not worry about that part.

the video shows the drive up after a rainy night in June 2023. The actual drive took 5 minutes. The video is condensed to 35 sec

Are you open for lunch?

yes we are open for group lunches

Starting 1 May 2025, guests are invited to enjoy a curated breakfast or harvest table lunch experience — whether you're joining us as a day guest, combining it with a spa treatment or walk, or as part of your room stay. more information

Do your rooms have TV's?

no

we encourage guests to switch off and engage with nature.

is the venue available

we are no longer a venue as it used to be

our primary focus is on providing guests with a peaceful retreat, we do consider hosting functions and private events — provided that it does not coincide with other guest bookings. 
Your event coordinator will need to submit a comprehensive sustainability plan covering:

  • Logistics & transportation
  • Food and décor choices
  • Waste control and post-event clean-up

Together with your plan, you can suggest your preferred date.